30-day money-back guarantee

Most Sooma tDCS Therapy users begin to experience improvement in symptoms after 2–3 weeks, with benefits continuing to build over the 6-month treatment plan. To be sure that Sooma tDCS works for you, we offer a 30-day money-back guarantee for all direct orders of Sooma tDCS therapy home kits.

If you’re not satisfied with your treatment for any reason, you can return your kit within 30 days of delivery for a full refund. Returning purchases from our webshop is free and easy.

What’s covered

• Applies to purchases of Sooma tDCS Home Therapy Kits made on our official webshop (shop.soomamedical.com).

• One return per original order.

• Return shipping is free when you use our prepaid label.

Note on your statutory rights: In the EU you have a legal right to withdraw from most online purchases within 14 days of delivery. Our 30-day money-back guarantee includes and extends that right to a total of 30 days. This policy does not affect your warranty or other statutory rights.

Purchases made elsewhere

If you obtained your products through a clinic, distributor, sales representative, or another retailer, please contact your original point of sale. Their return terms may differ.

How to make a return

Returns are free and easy. Please see our return policy for step-by-step instructions, including how to request your prepaid label, what to send back, and the refund timing.